Shipping & Returns

SHIPPING & RETURNS
Our goal is to fulfill your purchase as quickly as possible. All orders within Singapore will be shipped on business days (Monday through Friday, excluding holidays). All orders are shipped via SingPost. Domestic and International orders takes 1 to 2 working days for confirmation upon shipping, Domestic shipping will take 3 to 5 working days and International shipping will take 7 to 14 working days. For international shipments, customer is responsible for all import duties and taxes. Bangcube.com & affiliates are not accountable for any fees charged by customs.



DELIVERY TIME
-All orders will be shipped from Singapore.

-Bangcube will ship globally where possible.

-Delivery 7 to 14 working days typically

-Free Domestic shipping

-Free International shipping for orders over USD150

RETURNS
-Refund will be based on the merchandise value on your invoice excluding shipping cost.

-Return shipping cost to be bear by buyer.

-In the event where by return package is lost and unable to be track, Bangcube.com & affiliates will bear no liability and will not issue any form of refund in any terms.

-Refund store credit will only be issued after Bangcube.com & affiliates received product(s) and checked that product(s) are received in required conditions and standards.


-Only store credit will be refund and valid only for 90 Days upon issue.

-Store credit can not be redeemed for cash or apply with other Gift cards, sale, promotion, discount code.

-Store credit are not refundable for cash

-Item(s) must be returned within 14 days of purchase, together with proof of purchase.

-Item(s) must be in brand new, unworn, unwashed, or otherwise unused with all original tags/labels attached.

-Gift cards, sale, promotion, discount and clearance products are not eligible for a refund or exchange.

-Bangcube.com & affiliates reserves all rights to inspect the condition of the item(s) before processing any returns or exchanges. Customer shall bear all shipping and handling charges of returning any rejected return or exchange request item(s) to you.

-Bangcube.com & affiliates reserves all rights to change all terms & conditions without prior notice.

Customer Care

Please ping us on Live Chat for immediate answers to questions regarding orders and shipping.

Our opening hours are from 10 AM to 6 PM Singapore Standard Time (SGT) Monday to Friday.